How Fast-Growing Nashville Contractor Cut Payroll Time in Half with Miter

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Bell Incorporated is a thriving excavation and underground utilities company based in Nashville, Tennessee. This female-owned, family business has been riding the wave of Nashville's construction boom, growing to 40 employees and specializing in site preparation and utility installation for commercial and private sector projects.

"Being in Nashville right now, it's a fun time to be in construction," says Jessie Bell, one of the owners. "Nashville has been booming for the last 10 years, and especially within the last five years, we have not slowed down. We've only been speeding up."

The Challenge

Despite their success, Bell Incorporated was grappling with a significant bottleneck in their operations: a manual, time-consuming payroll process that was holding them back.

"It was very manual," Jessie recalls. "I was having to take data from Procore to get all of the jobs and their hours and then put it into a payroll service that did not have the projects in there."

This process was not only tedious but also incredibly time-consuming.

“Payroll took at least four days to do and there's only five days in a week! So if we had any hiccups, it was really stressful.”

Jessie Bell

Owner

The manual nature of their payroll process was also limiting Jessie's ability to fulfill her other responsibilities as an owner and HR manager. "I couldn't travel on a payroll week. I couldn't be out of the office. I had to be here the entire time," she says.

The Solution

Bell Incorporated found their solution in Miter, a comprehensive platform designed to empower contractors to build strong teams and increase profits.

Streamlined Payroll Process

With Miter, Bell Incorporated's payroll process underwent a dramatic transformation. Because they now manage time tracking and payroll in one automated system, Jessie saves days every payroll period.

This newfound efficiency has allowed Jessie to focus on other crucial aspects of the business. "I'm able to focus on making sure that our employees are good to go with all of their benefits, making sure that we're compliant, and also just doing some of the owner stuff like meeting with clients, meeting with bankers," she explains.

Perhaps most importantly, it's given Jessie the flexibility to enjoy personal time. "I can go have lunch with my kids in the middle of the day," she says. "I can do that because I'm not so sucked into, ‘okay, well, it's payroll week.’ Now I can take a normal lunch."

Powerful Integrations

Miter's ability to integrate seamlessly with Bell Incorporated's existing software ecosystem has been a game-changer. "Essentially all I'm doing is checking everything in Procore, making sure things are good and pressing a button and it's coming over to Miter," Jessie explains.

Jessie particularly appreciates Miter's user-friendly interface. "I honestly feel like it's very aesthetically pleasing, very easy to use," she says. "Whenever I log in, it's not intimidating. I log in and I'm just calm."

Smooth Implementation with Excellent Support

The transition to Miter was smooth and well-supported. "The integration process was extremely smooth," Jessie recalls. "Expectations were clear about what they needed from us, and what our timeline would be. And we actually ended up pushing that up because we were finished early, which was great."

Jessie also praises Miter's ongoing support. "I honestly feel like the customer support has been very efficient," she says. "Anytime I've had a problem or even just a question, I can email and someone's going to respond to me within two hours."

Summary

By implementing Miter, Bell Incorporated has dramatically improved their payroll process, freeing up valuable time for strategic business activities. The platform's user-friendly interface, powerful integrations, and excellent customer support have made it an indispensable tool for this growing construction company.

“Miter kind of has everything good to go. I'm able to focus on other parts of my job instead of just payroll for each week.”

Jessie Bell

Owner

As Bell Incorporated continues to grow and thrive in Nashville's booming construction market, Miter stands as a crucial partner, helping to streamline their operations and support their success.